PRIVACY POLICY

At Trux Insurance Services, we are committed to protecting your privacy as a visitor to this website and as our customer. Whether you’re exploring your insurance options or purchasing coverage, we respect your right to privacy and transparency in how your information is handled.

Information We Collect

We collect personal information when you:

Request a quote or enroll in coverage.

Submit information through our contact or lead forms.

Communicate with us by phone, email, or text.

This may include your name, address, phone number, email, business details, or other relevant information needed to provide insurance quotes and service your policy.

When you purchase coverage, your information is shared only with authorized insurance carriers to establish your policy. All employees and representatives of Trux Insurance Services are required to maintain strict confidentiality and protect customer data at all times.

Payment Information

If you pay premiums via credit card or check:

Credit card data is processed securely and not stored after authorization.

Check copies may be retained for record-keeping purposes only.

A transaction number will be provided for your reference.

We take reasonable measures to ensure payment data is transmitted securely and deleted once processing is complete.

Consent for Communication

By submitting your contact information on our website, you consent to receive communications from Trux Insurance Services by phone, text, or email related to your insurance needs, quotes, or account updates. These communications may include automated messages.

You can withdraw consent at any time by:

Replying STOP to any text message.

Clicking Unsubscribe in marketing emails.

Contacting us at info@truxins.com

or calling (331) 240-1101.

Providing consent is not required to purchase services or obtain a quote.

Telephone Consumer Protection Act (TCPA) Compliance

Trux Insurance Services complies fully with the TCPA. By providing your phone number, you agree that we may contact you via call or text using automated technology for informational or marketing purposes, as permitted by law. You may opt out at any time using the methods above.

Data Retention

We retain your personal information only as long as needed to:

Fulfill the purposes described in this policy,

Comply with legal or regulatory obligations, and

Maintain business and accounting records.

You may request deletion of your personal information at any time by contacting info@truxins.com

We use cookies to improve user experience and analyze website activity. Cookies do not store personally identifiable information. You can disable cookies through your browser settings, but doing so may limit certain website features.

Third-Party Links

This website may contain links to external sites not operated by Trux Insurance Services. We are not responsible for the content, privacy practices, or data handling of those sites. We encourage users to review the privacy policies of any third-party websites they visit.

Security

We maintain physical, electronic, and procedural safeguards that comply with federal and state regulations to protect your personal information. Only authorized personnel have access to sensitive customer data.

Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date. Continued use of our website constitutes your acceptance of those changes.

If you have questions or concerns about this Privacy Policy, please contact us at:

Trux Insurance Services

1 Tiffany Pointe #7-G2

Bloomingdale, IL 60108

📧 info@truxins.com

📞 (331) 240-1101